Returns & Exchanges
At ProCare Health, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the original packing slip is included inside.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via the portal and attach it firmly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.